HMK Artisan Designs

Terms and Conditions

Thank you for shopping at our jewelry and gift store. Please find below our standard terms and conditions:

Payment: All payments must be made in full at the time of purchase. We accept major credit cards, debit cards, and cash. Personal checks are not accepted.
Shipping: We offer shipping within the United States for a flat rate of $5.95. International shipping may incur additional charges. Please allow 1-3 business days for processing and handling before your order is shipped.
Returns: We have a 30-day return policy for all jewelry and gift items. Items must be returned in their original condition and packaging for a full refund or exchange. Please see below our Return Policy.
Product Information: We strive to accurately describe and display all products on our website or in-store. However, colors and sizes may vary slightly due to photography or manufacturing processes.
Privacy: We respect your privacy and will not share your personal information with third parties. All transactions are secure and encrypted for your protection.
Customer Service: Our team is dedicated to providing excellent customer service. If you have any questions, concerns, or feedback, please contact us at customerservice@hmkartisandesigns.com
Product Care: Please follow any care instructions provided with your jewelry or gift items to ensure their longevity and quality.
Copyright: All content on our website and in-store is protected by copyright law. Reproduction or distribution of any materials without permission is prohibited.

Return Policy

Thank you for considering purchasing jewelry or other products from HMK Artisan Designs.
We want you to be completely satisfied with your purchase, so we offer a 30-day return policy for all items.
If you are not happy with your purchase for any reason, you may return it within 30 days of the purchase date for a full refund or exchange. Please note that the item must be in its original condition and packaging to be eligible for a return.
To initiate a return, please contact our customer service team at customer service@hmkartisandesigns.com to receive a return authorization number.
We will provide you with a packing slip for your return.
Once we receive the item and verify its condition, we will issue your refund or process your exchange.
Please allow 5-7 business days for the refund to appear in your account.
If you have any questions or concerns about our return policy, feel free to reach out to our customer service team.
Thank you for shopping with HMK Artisan Designs.

Terms and Conditions